ISO 9001

ISO 9001 is the most widely recognised quality management system standard in the world. It demonstrates your organisation?s commitment to supplying a product or service that consistently meets your customers? requirements.

 
UKAS accredited ISO 9001 certification is frequently a condition of being a supplier to large companies, Local Government departments or Government funded bodies (e.g. NHS, MOD).The emphasis of ISO 9001:2015 is on maintaining well defined operating processes and striving to continually improve what you do ? to the benefit of your customers, your staff and your organisation. It does not require you to change any of your operating processes but simply ensure that they are consistent and controlled.A good Quality Management System is built around the business and not around the standard. It should be easy to maintain and set up so you can focus on your business needs and not on ISO 9001.The ISO 9001 process provides a robust framework for improving every organisation?s quality system adopting eight quality management principles:
 
  1. Customer focus
  2. Leadership
  3. Involvement of people
  4. Documented processes
  5. Integrated systems
  6. Continuous improvement
  7. A factual approach to decision making
  8. Mutually beneficial supplier relationship

– Cetificate.pdf


Privacy

Consent

Your Consent is important to us too. Therefore we will never sell your name, address, e-mail address, credit card information or any other personal information to any third party without your consent.

Communication & Marketing

If you have made a purchase from our store (thank you!) we may occasionally update you on our latest products, news and special offers via e-mail if you opt-in to receive email marketing communications from us. You can opt-out at any time.

Website Statistics

We may record statistics about the number of visitors to this Website or number of purchases made for improvement purposes. This is to help it improve the services to our customers and ultimately provide the most appropriate products.

Protecting your security

We may use personal information provided you in order to fulfil necessary anti-fraud checks. This information may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only to confirm identity for security purposes.

Third party websites

Our site may contain links to and from other websites. If you follow a link to any of these websites, please note that they have their own privacy policies and we do not accept any liability for these policies.


Environmental Policy – ISO 1401

 Hillcroft Northwest ltd is committed to reducing the impact of its activities on the environment and assisting our customers encouraging them to use sustainable resources.

To this end, Hillcroft Northwest ltd has implemented an environmental management system to continuously improve its environmental performance and prevent pollution to the environment.

In order to meet these commitments, Hillcroft North West will set and review Environmental objectives as an integral part of its annual management review activities.

The necessary personnel and financial resources will be allocated to assist Hillcroft Northwest Ltd in meeting its environmental objectives and targets that will be reviewed as appropriate. In addition, Hillcroft Northwest ltd will continue to raise the levels of environmental awareness throughout its workforce and to promote this awareness to its customers and suppliers.

Hillcroft Northwest ltd is committed to operating its Environmental Management System in a manner that fulfils all related legal and regulatory requirements and attains and sustains compliance to the international Environmental Management Standard ISO 14001 2004 and other relevant requirements.

Signed:

Malcolm Brassington,   Managing Director                                 Date: 01/07/2014