ISO 9001

ISO 9001 is the most widely recognised quality management system standard in the world. It demonstrates your organisation’s commitment to supplying a product or service that consistently meets your customers? requirements.

UKAS accredited ISO 9001 certification is frequently a condition of being a supplier to large companies, Local Government departments or Government funded bodies (e.g. NHS, MOD).The emphasis of ISO 9001:2015 is on maintaining well defined operating processes and striving to continually improve what you do ? to the benefit of your customers, your staff and your organisation. It does not require you to change any of your operating processes but simply ensure that they are consistent and controlled.A good Quality Management System is built around the business and not around the standard. It should be easy to maintain and set up so you can focus on your business needs and not on ISO 9001.The ISO 9001 process provides a robust framework for improving every organisation?s quality system adopting eight quality management principles:

  1. Customer focus
  2. Leadership
  3. Involvement of people
  4. Documented processes
  5. Integrated systems
  6. Continuous improvement
  7. A factual approach to decision making
  8. Mutually beneficial supplier relationship

Privacy

Consent

Your Consent is important to us too. Therefore we will never sell your name, address, e-mail address, credit card information or any other personal information to any third party without your consent.

Communication & Marketing

If you have made a purchase from our store (thank you!) we may occasionally update you on our latest products, news and special offers via e-mail if you opt-in to receive email marketing communications from us. You can opt-out at any time.

Website Statistics

We may record statistics about the number of visitors to this Website or number of purchases made for improvement purposes. This is to help it improve the services to our customers and ultimately provide the most appropriate products.

Protecting your security

We may use personal information provided by you in order to fulfil necessary anti-fraud checks. This information may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only to confirm identity for security purposes.

Third party websites

Our site may contain links to and from other websites. If you follow a link to any of these websites, please note that they have their own privacy policies and we do not accept any liability for these policies.


Environmental Policy – ISO 1401

Hillcroft Northwest ltd is committed to reducing the impact of its activities on the environment and assisting our customers by encouraging them to use sustainable resources.

To this end, Hillcroft Northwest ltd has implemented an environmental management system to continuously improve its environmental performance and prevent pollution to the environment.

In order to meet these commitments, Hillcroft North West will set and review Environmental objectives as an integral part of its annual management review activities.

The necessary personnel and financial resources will be allocated to assist Hillcroft Northwest Ltd in meeting its environmental objectives and targets that will be reviewed as appropriate. In addition, Hillcroft Northwest ltd will continue to raise the levels of environmental awareness throughout its workforce and to promote this awareness to its customers and suppliers.

Hillcroft Northwest ltd is committed to operating its Environmental Management System in a manner that fulfils all related legal and regulatory requirements and attains and sustains compliance to the international Environmental Management Standard ISO 14001 2004 and other relevant requirements.

Signed:

Malcolm Brassington,   Managing Director                                 Date: 01/07/2014


What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies…

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

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The Cookies We Set

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We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

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Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

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From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

More Information

Hopefully, that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However, if you are still looking for more information then you can contact us through one of our preferred contact methods.

Email: info@eazi-stops.com